By following this guide your move will be painless and your website will NOT have any down time at all.
Please follow these steps to move your existing websites hosted on another hosting company to us and stop paying monthly (if you go with our us Web plan):
Step 1 - Get Your Account
You can get your hosting account directly from our website.
Step 2 - Transfer/Copy Your Files or Websites
There are two possibilities in moving your websites and files over to us.
Option 1 - cPanel Auto Move (cPanel accounts only)
A cPanel auto move or transfer is where you let us do all the moving FOR YOU. We can do this for you only and only if your existing web host is using cPanel as your control panel. To help you do this, we need the login info to your existing cPanel account with your web host. That is it. We will do the rest for you.
Option 2 - Manual Move
A manual move is where you manually move/upload your websites and databases over to your new us Account. All you need to do is to follow the step by step website publishing guide available here. Go ahead and transfer everything over to your new Account. If you need assistance from us for the move, we require that you give us the FTP login information to your existing web hosting account. We will help you with the move.
Step 3 - Test Your Websites
Once you or our technician has completed the move, you can start testing your website and see if everything is working properly. You may access your uploaded or published websites at us through the temporary URL we give you on your account access details. The temporary URL looks like this:
We recommend you make a slight modification to the new site so you can recognize when the DNS transfer has completed in Step 4.
Try everything out and see if it works perfectly. If it does, you can go ahead and move your domain name to us by following Step 4.
Step 4 - Complete The Transfer
Now that everything is working properly it's time to complete the move! There are two actions involved to complete the transfer.
Update your domain's DNS information
To update your domain name DNS info and point to our name servers (which you get from your welcome email), follow DNS update tutorial guides which you can find here.
Cancel your existing hosting account with your web host
After you have made the modification, wait 24 to 72 hours until the DNS changes has been reflected on the internet. Then you can cancel your current web hosting account with your previous web host.